Feedback
The main goal of ASSL is to establish a reputation for professionalism and the delivery of high-quality services at reasonable prices, which is defined as honouring the rights and privileges of coworkers, deserving customers, and public officials. Your immediate supervisor should be notified right away if you have any concerns about ASSL Services, your wellbeing, potential threats, procedural violations, inappropriate or disrespectful behaviour, sexual or other forms of harassment, or personal problems. You have the right to report higher up the chain of reporting if necessary. Any party may also voice feedback, grievances, and ideas directly over the phone or by email at info@arisen.com.pk or by dialing one of the contact numbers listed on the ASSL website. The privacy and anonymity of the submitter shall be protected in the handling of any complaints.
Feedback and Suggestions
ASSL values your opinions and suggestions for enhancing our business and the industries in which we operate. The shared comments, whether favorable or unfavorable, are important: –
- ASSL values input from its esteemed clients and other parties regarding its performance and potential areas for improvement (s).
- For the benefit of ASSL, its priceless employees, and to steadily develop in “providing excellent affordable services” to our deserving clients, any employee of our Company is invited to submit feedback, make a complaint(s), or file suggestion(s).
- People from both the public and private sectors who have benefited from our modest services are invited to offer their insightful comments.
- The complaint(s) are safeguarded and the submitter’s confidentiality is guaranteed.
Complaints
- ASSL is a security service provider and continual enhancements to our internal and external processes show our dedication to our devoted staff members and esteemed clientele.
- Anyone complaining about a breach of our procedures or code of ethics, or about harm caused by our company (or his or her representative), is invited to provide specific(s), so that, ASSL Management can look into the situation and take the necessary measures(s).
- While complaints may be sent anonymously, ASSL Management is unable to follow up or offer a response(s) in the absence of a return address.
- The CEO ASSL receives all complaints, in order to resolve them effectively and promptly. ASSL appreciates direct submissions at; info@arisen.com.pk or phone calls by dialing one of the contact numbers listed on the ASSL website.
- To submit the complaint(s), complainant concern(s) will be forwarded to the appropriate staff (e.g. law enforcement, regulators, legal representative, client representative, or external advisor), for appropriate disposal.
- The complaint(s) are protected and ensured the confidentiality of the submitter.
- For convenience,; Complaint and Suggestion Forms may be downloaded and uploaded from Company Web Site.
